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# Monitoring contract

> An agreement that defines what a healthy integration means: uptime, throughput, errors and alerts.

Category: E-commerce and workflow.

A monitoring contract is an agreement between an integrator and a customer that defines uptime targets, throughput metrics, error thresholds and alert channels for an integration. Without it, a healthy integration means different things to different stakeholders.

## How PhotoRobot uses it

PhotoRobot Academy teaches to sign it before deployment and before switching to [automatic publishing](https://www.photorobot.com/glossary/automatic-publishing). Covered in module [B26](https://www.photorobot.com/academy/curriculum#b26-industry-4-0).

## Related terms

- [Automatic publishing](https://www.photorobot.com/glossary/automatic-publishing): Making finished images available online immediately after capture and processing, without manual upload.
- [SLA (service level agreement)](https://www.photorobot.com/glossary/sla): A contract that defines the service levels a provider commits to, such as response times.
- [Integrator](https://www.photorobot.com/glossary/integrator): A software engineer who connects PhotoRobot to ERP, PIM, DAM or e-commerce systems.
