# PhotoRobot Acceptable Use Policy (AUP) The PhotoRobot Acceptable Use Policy (AUP) represents a legal document detailing PhotoRobot Controls Cloud, Cloud 2.0, API & Related Services. ## PhotoRobot Acceptable Use Policy (AUP) This document details the PhotoRobot Controls Cloud, Cloud 2.0, API & Related Services:**Version 1.0 — PhotoRobot Edition**, *uni-Robot Ltd., Czech Republic*. ## 1. Introduction This Acceptable Use Policy (“**AUP** ”) defines acceptable and unacceptable use of the PhotoRobot Services, including: - PhotoRobot Controls Cloud - PhotoRobot Cloud 2.0 - PhotoRobot API and integrations - CL to Cloud synchronization - hosting, storage and processing infrastructure - workflow automation tools - user accounts and communication systems This AUP is incorporated into the [**PhotoRobot Terms of Service**](https://www.photorobot.com/legal/terms-of-service). All users must comply. ## 2. General Principles You may use the Service only: - for lawful purposes, - in accordance with the Terms of Service, - without interfering with others, - without compromising security, - without attempting to circumvent or abuse system functionality. Any violation may result in account suspension or termination. ## 3. Prohibited Activities The following activities are **strictly prohibited**. ### 3.1. Security Violations You must not: - attempt to gain unauthorized access to accounts, systems or networks - test or probe system vulnerabilities without written permission - bypass authentication or security controls - distribute malware, viruses, trojans, worms or harmful code - use robots, scripts or automated tools to overload or disrupt the Service - perform denial-of-service (DoS or DDoS) attacks - forge headers or manipulate identifiers to disguise origin ### 3.2. Misuse of Infrastructure You must not: - make excessive or abusive API calls that degrade performance - generate unreasonable load through automation, bots or external tools - run unauthorized scripts or processes via Cloud 2.0 - upload large volumes of non-production or irrelevant data - interfere with backup processes or system operations ### 3.3. Unauthorized Use of Robots or Firmware You must not: - modify, reverse engineer, or tamper with robot firmware - attempt to use firmware outside authorized hardware - attempt to deactivate or override embedded safety systems - use the robots in unsafe, non-compliant or illegal contexts ### 3.4. Illegal or Harmful Content You must not upload, store or distribute: - illegal content or materials prohibited by law - content that violates intellectual property rights - harmful, abusive, defamatory, or deceptive content - personal data collected unlawfully (GDPR non-compliant) - images or videos obtained without valid consent when required Controller is fully responsible for legal compliance of uploaded content. ### 3.5. Abuse of Communication Systems You must not: - send unsolicited or spam messages via any PhotoRobot-related system - misuse support channels (e.g., spamming tickets) - impersonate PhotoRobot or any third party - submit false, fraudulent or misleading information ### 3.6. Circumventing Licensing or Usage Limits You must not: - bypass license restrictions - share or reuse activation keys without authorization - duplicate CL installations without proper licenses - manipulate billing, trial limits or subscription terms - access Cloud 2.0 without an active subscription ### 3.7. High-Risk or Prohibited Use Cases PhotoRobot Services must not be used in: - life-critical systems - medical or emergency applications - military or weapons systems - environments where failure could result in injury, death or severe damage - processing of special categories of personal data (Art. 9 GDPR) unless explicitly permitted ## 4. Customer Responsibilities The Customer is responsible for: - ensuring all Authorized Users follow this AUP - securing login credentials and access controls - ensuring lawful processing of personal data - maintaining safe operating environments for Robots - preventing misuse of the Service Violation by any Authorized User is considered a violation by the Customer. ## 5. Monitoring & Enforcement PhotoRobot may: - monitor system logs for security and performance - suspend or limit access if misuse is detected - block IP addresses or API tokens associated with abuse - require corrective steps from Customer - terminate accounts in case of severe violations PhotoRobot does not monitor user content except as necessary for: - security, - troubleshooting, - legal compliance, - or as instructed by Customer (per DPA). ## 6. Reporting Violations Suspected violations should be reported to: **security@photorobot.com** Or to: **legal@photorobot.com** PhotoRobot will investigate all reports. ## 7. Changes to This AUP We may update this AUP from time to time. Changes become effective when published on the PhotoRobot website. ## 8. Contact Information **uni-Robot Ltd.** Vodičkova 710/31 110 00 Prague 1 Czech Republic **Email:** legal@photorobot.com **Email:** info@photorobot.com