# PhotoRobot Legal Definitions & Glossary This PhotoRobot Legal Definitions & Glossary contains the definitions of terms used across PhotoRobot’s legal documents. ## PhotoRobot Legal Definitions & Glossary This document represents the PhotoRobot Legal Definitions & Glossary: **Version 1.0 — PhotoRobot Edition**,*uni-Robot Ltd., Czech Republic*. ## 1. Introduction - Legal Definitions & Glossary This Legal Definitions & Glossary (“**Glossary** ”) provides definitions of terms used across PhotoRobot’s legal documents, including: - [**PhotoRobot Terms of Service**](https://www.photorobot.com/legal/terms-of-service) - [**PhotoRobot License Agreement**](https://www.photorobot.com/legal/license-agreement) - [**PhotoRobot Privacy Policy**](https://www.photorobot.com/legal/privacy-policy) - [**PhotoRobot GDPR Privacy Notice**](https://www.photorobot.com/legal/privacy-notice) - [**PhotoRobot Data Processing Agreement (DPA)**](https://www.photorobot.com/legal/dpa) - [**PhotoRobot Acceptable Use Policy (AUP)**](https://www.photorobot.com/legal/aup) - [**PhotoRobot Service Level Agreement (SLA)**](https://www.photorobot.com/legal/sla) - [**PhotoRobot Customer Support Terms**](https://www.photorobot.com/legal/support) Where definitions differ slightly between documents, the definitions in this Glossary prevail. ## 2. Key Terms ### A #### Account A user account created on the PhotoRobot Cloud for accessing services. #### Account Owner The individual or entity responsible for the Account, billing, permissions and security. #### API (Application Programming Interface) Programmatic interface provided by PhotoRobot for integrating external systems. #### Authorized User An individual permitted by the Customer to access the Service. ### B #### Backup Data copies created for redundancy and disaster recovery purposes, stored within Google Cloud Platform (GCP). #### Billing Date The recurring monthly date when subscription fees are charged. ### C #### CL (Controls Local) Locally installed desktop software requiring a license key for activation. #### Cloud 2.0 Enhanced cloud extension enabling hybrid local/cloud workflows and CL synchronization. #### Confidential Information Non-public business or technical information disclosed between Customer and PhotoRobot. #### Controller The entity determining the purposes and means of processing personal data (as per GDPR). #### Customer Any individual or entity using the Service, including Account Owner and Authorized Users. #### Customer Data Any data, content, images, metadata, or files uploaded or processed through the Service. ### D #### Data Processing Agreement (DPA) A required GDPR contract governing processing of personal data by PhotoRobot on behalf of the Customer. #### Data Subject Any identified or identifiable natural person whose data is processed. #### Device Log / Diagnostic Log Technical data generated by Robots or software, used for troubleshooting and analytics. #### Downtime Periods during which the Service is unavailable, excluding maintenance or force majeure. ### E #### Enterprise Customer A Customer with a custom commercial contract, higher-tier SLA, or premium support. ### F #### Firmware Embedded software running on PhotoRobot Robots controlling motors, sensors and internal logic. #### Force Majeure Unforeseeable events outside reasonable control (natural disasters, large-scale outages). ### G #### GDPR (General Data Protection Regulation) EU Regulation 2016/679 governing data protection and privacy. #### Glossary This Legal Definitions & Glossary document. ### H #### Hosting Provider A third-party provider responsible for infrastructure hosting (e.g., Google Cloud Platform). ### I #### Incident Any event affecting availability or performance of the Service. #### Intellectual Property (IP) All copyrights, trademarks, patents, trade secrets, software, firmware and documentation owned by PhotoRobot. ### L #### License Agreement Contract granting permission to use PhotoRobot's software, firmware, CL, Cloud 2.0, and related components. #### Licensed Software Controls Local, Cloud 2.0 software components, activation utilities, installers and tools. ### M #### Maintenance Window Pre-scheduled period for updates, during which the Service may be temporarily unavailable. #### Metadata Data providing information about other data, including timestamps, parameters, project settings. #### Monthly Uptime Percentage (MUP) Percentage of minutes in a calendar month when the Service is available. ### P #### Personal Data Any information relating to an identified or identifiable natural person. #### PhotoRobot Robots (Robots) Physical devices produced by PhotoRobot, such as TurnTable, Cube, Robotic Arm, Frame, Carousel and related modules. #### Processor Entity processing personal data on behalf of the Controller (PhotoRobot acts as Processor for Customer Data). ### R #### Remote Access Session Temporary support session where PhotoRobot engineers access Customer systems with permission. #### Rendering / Processing Queue Cloud-based system where uploaded assets are processed into final formats (3D spins, images). ### S #### SCC (Standard Contractual Clauses) EU-approved transfer mechanism for personal data sent outside the EEA. #### Service Collectively: PhotoRobot Controls Cloud, Cloud 2.0, APIs, project management tools and all cloud functions. #### Service Credits Compensation applied under SLA if availability falls below guaranteed levels. #### Sub-Processor A third party engaged by PhotoRobot to process personal data on its behalf. #### Subscription Plan Pricing tier defining features, limits and billing terms. #### Support Terms Customer Support Terms governing support processes and standards. ### T #### Terms of Service (ToS) Primary contract governing use of the Service. #### Token / Access Token Authentication token required for secure API or Cloud access. ### U #### Unauthorized Use Any activity prohibited by the AUP or ToS. ### W #### Warranty Disclaimer Statement that the Service is provided “as is,” as included in ToS and License Agreement. ### Z *(placeholder for future expansions if CZ terminology is added)*