<!-- source: https://www.photorobot.com/legal/privacy-policy | Generated 2026-11-01 from structured site content; language: en. -->

# PhotoRobot Privacy Policy

The PhotoRobot Privacy Policy represents a legal document describing the privacy practices and privacy policy of PhotoRobot.

## PhotoRobot Privacy Policy

This document details the PhotoRobot Privacy Policy: **Version 1.0 — PhotoRobot Edition (Public Version)**,*uni-Robot Ltd., Czech Republic*.

The Privacy Policy applies to general users. The GDPR Privacy Notice is required for new accounts and per GDPR Article 13.

## 1. Introduction - PhotoRobot Privacy Policy

This Privacy Policy explains how **uni-Robot Ltd.** (“**PhotoRobot** ”, “**we** ”, “**us** ”, “**our** ”) collects, uses, stores and protects personal data when you use:

- PhotoRobot Controls Cloud

- PhotoRobot Cloud 2.0

- PhotoRobot website

- PhotoRobot Controls Local (CL) when connected to cloud services

- any related online interfaces, APIs or content

Your privacy is important to us. We process personal data in accordance with:

- **GDPR (EU Regulation 2016/679)**

- **Czech data protection laws**

- **industry-standard security practices**

If you do not agree with the practices described in this policy, please discontinue the use of our services.

## 2. Data We Collect

We collect only the data necessary to provide and improve our services.

### 2.1. Data you provide directly

- Name, surname

- Company details

- Email address

- Telephone number

- Billing and payment information (processed via secure providers)

- Account login credentials

- Content you upload to the Service (images, metadata, project files)

### 2.2. Data collected automatically

- IP address

- Device identifiers

- Browser type and version

- Operating system

- Access timestamps

- Usage logs (e.g., errors, API calls, operations inside Cloud/CL)

### 2.3. Data from PhotoRobot Robots

Some PhotoRobot Robots may send technical telemetry, including:

- firmware version

- device health metrics

- motor/load diagnostics

- system logs for troubleshooting

No personal data is collected by Robots unless you intentionally upload such content.

## 3. How We Use Your Data

We use your data for the following purposes:

### 3.1. To provide the Service

- account creation and authentication

- processing and storing visual content

- enabling cloud workflows

- enabling CL ↔ Cloud 2.0 synchronization

- customer support and maintenance

### 3.2. To improve and secure the Service

- troubleshooting and diagnostics

- load balancing

- product development

- security monitoring

### 3.3. To communicate with you

- service updates

- billing notifications

- technical or security alerts

Marketing communication is optional and requires separate consent.

## 4. Legal Bases for Processing

We process personal data based on the following legal grounds:

- **Performance of a contract** (art. 6(1)(b) GDPR)

- **Legal obligation** (accounting, taxation)

- **Legitimate interest** (security, service improvement, fraud prevention)

- **Consent**, only where required (e.g., newsletters, cookies)

## 5. Sharing and Disclosure of Data

We do not sell personal data.

We only share data with:

### 5.1. Service Providers (Sub-Processors)

These providers help us operate our services:

- **Google Cloud Platform** (hosting)

- email delivery providers

- analytics tools

- customer support systems (ticketing tools)

A constantly updated list will be available in the [**PhotoRobot** **Sub-Processor List**](https://www.photorobot.com/legal/sub-processors).

### 5.2. Legal Requirements

We may disclose data if required by:

- law

- court order

- administrative authority

Always within the limits of applicable legislation.

## 6. International Data Transfers

We operate primarily from the **European Union**.

Some sub-processors (e.g., Google Cloud) may store or process data outside the EU.

In such cases, PhotoRobot ensures protection through:

- **Standard Contractual Clauses (SCC 2021)**

- supplementary technical & organizational measures

- strict access controls

Full details are provided in the [**PhotoRobot** **Data Processing Agreement (DPA)**](https://www.photorobot.com/legal/dpa).

## 7. Data Retention

We retain data only as long as necessary for:

- service provision

- fulfillment of legal obligations

- resolving disputes

- enforcing agreements

### Account & cloud data

Deleted **30 days after account cancellation**, unless required otherwise.

### Logs & diagnostics

Retained for a limited technical period, usually **30–180 days**.

## 8. Your Rights

You have the right to:

- access your personal data

- request correction of inaccurate data

- request deletion (“right to be forgotten”)

- restrict processing

- object to processing

- data portability

- withdraw consent (where applicable)

To exercise your rights: **legal@photorobot.com**

## 9. Security Measures

We use industry-standard security practices, including:

- encrypted TLS communication

- secure access tokens

- isolated storage environments

- role-based access control

- regular security audits

- Google Cloud Platform certifications (ISO 27001, 27017, 27018, etc.)

No system is 100% secure, but we continuously improve and monitor our environment.

## 10. Children’s Privacy

Our services are not intended for individuals under **18 years of age**.

We do not knowingly collect data from minors.

## 11. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes become effective once published on this page.

Material changes will be announced via email or in-product notice.

## 12. Contact Information

For privacy-related inquiries:

**uni-Robot Ltd.** Vodičkova 710/31
110 00 Prague 1
Czech Republic

**Email:** legal@photorobot.com
**Email:** info@photorobot.com