How can we help?

Pick a topic. Your message goes to the people who handle it, whichever topic you choose.

Support · existing customers

Support runs through our support portal, so nothing gets lost in an inbox.

  1. Our support assistant answers first, day and night, from manuals and known cases.
  2. If it needs a person, your ticket goes to the specialist for that area: robots, software or studio workflow.
Open support portal (opens in a new tab) Manuals Service plans

Before you write

What happens after you get in touch, and why