System Requirements for PhotoRobot
PhotoRobot Controls Application is a cross-platform software that provides consistent experience on the macOS and Windows operating systems.
Your computer must meet the required technical specifications outlined below to run PhotoRobot Controls Application.
Operating System Compatibility
PhotoRobot Controls Application is available fot the following versions of the operating systems:
- macOS 11 BigSur
- macOS 12 Monterey
- macOS 13 Ventura
- macOS 14 Sonoma
- macOS 15 Sequoia
- macOS Tahoe 26
- Windows 10 - 64bit
- Windows 11
Recommended Hardware
MacOS
Windows
Networking
PhotoRobot is delivered with its own subnet, connected to the customer’s network. Internet connection is required.
The minimum recommended speed to the internet is 20/20 Mbps - for Cloud and Hybrid subscriptions.
The following services / ports need to be open to the internet:
- TCP, 443 (https), outbound
- TCP, 80 (http), outbound
- UDP, 53 (dns), inbound, outbound
- ICMP (ping), recommended
Access to these servers on the Internet is required:
- *.photorobot.com - Required PhotoRobot Cloud services
- as-unirobot.azurewebsites.net - Activation server for PhotoRobots, callhome service function
Recommended Cameras
When choosing a new camera for a PhotoRobot system, refer to the complete list of Recommended Cameras for PhotoRobot Systems. This guide aims to help customers choose the best recommended camera or cameras for long-term use with their PhotoRobot.
Important: It is always advisable to first contact PhotoRobot before purchasing a new camera for your system. Also, be aware that only the latest mirrorless Canon camera models are recommended for automated photography.
Although, as of the release of PhotoRobot Controls App 2.5.4, there is support for any camera through third-party camera integration. However, note that the use of compatible handheld cameras over Wi-Fi or cable connection may still cause issues. Issues include frequent disconnections (primarily due to timeout), and complications with cable or connection lengths. If using an iPhone camera via PhotoRobot Touch though, no issues arise. To check the compatibility of all supported Canon and 3rd party camera models, see PhotoRobot Compatible Cameras for reference.
Note: To better understand the impact of camera resolution and lens selection, refer to PhotoRobot’s Guide on Understanding Camera Resolution. For user support on setting up and connecting a compatible camera, refer to the support manual PhotoRobot Camera Configuration.
EOS Rebel Series
EOS DSLR Series
EOS M Mirrorless Series
PowerShot Series
Close-Up / Handheld
The Canon EOS Rebel Series offers beginner-friendly DSLR cameras with solid image quality, intuitive controls, and versatile features. Ideal for photography enthusiasts, these cameras provide reliable autofocus, vari-angle touchscreens, and Full HD or 4K video recording.
Connection
Resolution (MP)
Resolution
The Canon EOS DSLR Series delivers high-quality images, fast autofocus, and versatility, making it ideal for both photography and video production.
Connection
Resolution (MP)
Resolution
The Canon EOS M Mirrorless Series combines compact design with DSLR-like performance. Featuring interchangeable lenses, fast autofocus, and high-quality image sensors, these cameras are great for travelers and content creators seeking portability without sacrificing image quality.
Connection
Resolution (MP)
Resolution
The Canon PowerShot Series offers compact, user-friendly cameras for casual shooters and enthusiasts. With models ranging from simple point-and-shoots to advanced zoom cameras, they provide convenience, solid image quality, and features like image stabilization and 4K video.
Connection
Resolution (MP)
Resolution
The Canon Close-Up & Handheld Cameras are designed for detailed, up-close photography and video. Compact and easy to use, they offer precision focus, high-resolution imaging, and versatile macro capabilities—perfect for vlogging, product photography, and creative close-ups.
