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System requirements

PhotoRobot Controls Application is a cross-platform software that provides consistent experience on the macOS and Windows operating systems.

Your computer must meet the required technical specifications outlined below to run PhotoRobot Controls Application.

Operating system compatibility

PhotoRobot Controls Application is available fot the following versions of the operating systems:

  • macOS BigSur 11
  • macOS Monterey 12
  • Windows 10 64bit
  • Windows 11

Recommended hardware

macOS

Requirement Recommended
RAM 16 GB of total system RAM or more
Graphic card Dedicated GPU with 4 GB of memory or Apple Silicon (M1)
Monitor resolution 1920×1080 or higher
Hard disk space 500 GB SSD or higher
USB USB 3.0, the number is based on the number of cameras used, should be +1

Windows

Requirement Recommended
RAM 16 GB of total system RAM or more / 2133MHz DDR4 memory
CPU Intel® processor with 64-bit support; 2.3 GHz or faster processor; i5 or higher architecture
Graphic card 4 GB of GPU memory or more
Monitor resolution 1920×1080 or higher
Hard disk space 500 GB SSD or higher
USB USB 3.0, the number is based on the number of cameras used, should be +1

Networking

PhotoRobot is delivered with its own subnet, connected to the customer’s network. Internet connection is required.

The minimum recommended speed to the internet is 20/20 Mbps - for Cloud and Hybrid subscriptions.

The following services / ports need to be open to the internet:

  • TCP, 443 (https), outbound
  • TCP, 80 (http), outbound
  • UDP, 53 (dns), inbound, outbound
  • ICMP, (ping), recommended

Access to these servers on the Internet is required:

  • *.photorobot.com - Required PhotoRobot Cloud services
  • as-unirobot.azurewebsites.net - Activation server for PhotoRobots, callhome service function