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PhotoRobot Support - Camera Configuration

In order for the camera to properly communicate with PhotoRobot Controls App, further referred to as CAPP, it is necessary to configure the camera accordingly.

Note: As PhotoRobot supports a variety of camera models, this manual describes only general settings. 

Always ensure you are using a camera model from the PhotoRobot Compatible Camera List. These include recent DSLR and mirrorless Canon camera models. However, it is always advisable to contact PhotoRobot before purchasing a camera for your system.

Then, when starting camera configuration, close all other programs that connect to the camera, and follow the steps below.

General Camera Configuration

The following steps detail how to configure a Canon camera model to communicate with CAPP via USB. However, it also possible to connect a camera over WiFi to take photos by hand, and automatically add new frames (close-ups, detail shots) to the stills folder.

Connecting to the Computer

To add a camera to CAPP, first turn on the camera, and connect it via USB to the computer. 

Requirements

1. Connect the camera directly to the USB port on the PC side.

2. Double-check the USB ports and USB cables are USB 3.0 compatible.

3. Use only USB cables that are shielded and meet the following parameters, depending on their length:

  • For extension: Active USB extension cable (powered one) 5m or 10m
  • For direct connection to the camera: up to 1m USB cable

Important: It is not recommended to connect cameras via a USB hub.

Power Supply

It is advisable to always power the camera via the adapter (the so-called ‘dummy battery’). This way, there is no constant worry about recharging the battery and replacing it during photoshoots.

The choice of power adapter also depends on the camera model. (Browse the Canon Store Power Adapters to find the right adapter for your device.)

Camera Settings

Next, before configuring camera settings, reset the camera. This helps to clear all camera settings and custom functions, even if the device is completely new.

Note: The X0D and X00D camera series only support some of the below parameters.

1. Set the upper dial to Manual mode.

2. Set the camera lens to Autofocus mode. Note: Some Canon lenses have a Focus / Control switch. In this case, select the value Control. Then, turn the stabilizer to OFF on the lens.

3. Set Auto power off to Disable.

4. Set Live view exposure simulation to Disable. Note: This function is not generally available, as only some supported cameras have it.

5. Set Custom controls to Shutter button half-press, and Metering and AF start.

Filming Video

Shooting video is the only case in which you must use a memory card in the camera. 

Please leave the camera in Manual mode for this (see “General Camera Settings”, Step 1). The camera will then be switched to the correct mode automatically from PhotoRobot Controls software.