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PhotoRobot Support - Camera Configuration

In order for the camera to properly communicate with PhotoRobot Controls App, further referred to as CAPP, it is necessary to configure the camera accordingly.

Note: As PhotoRobot supports a variety of camera models, this manual describes only general settings. 

Always ensure you are using a camera model from the PhotoRobot Compatible Camera List. These include recent DSLR and mirrorless Canon camera models. However, it is always advisable to contact PhotoRobot before purchasing a camera for your system.

Then, when starting camera configuration, close all other programs that connect to the camera, and follow the steps below.

General Camera Configuration

The following steps detail how to configure a Canon camera model to communicate with CAPP via USB. However, it also possible to connect a camera over WiFi to take photos by hand, and automatically add new frames (close-ups, detail shots) to the stills folder.

Connecting to the Computer

To add a camera to CAPP, first turn on the camera, and connect it via USB to the computer. 

Requirements

1. Connect the camera directly to the USB port on the PC side.

2. Double-check the USB ports and USB cables are USB 3.0 compatible.

3. Use only USB cables that are shielded and meet the following parameters, depending on their length:

  • For extension: Active USB extension cable (powered one) 5m or 10m
  • For direct connection to the camera: up to 1m USB cable

Important: It is not recommended to connect cameras via a USB hub.

Power Supply

It is advisable to always power the camera via the adapter (the so-called ‘dummy battery’). This way, there is no constant worry about recharging the battery and replacing it during photoshoots.

The choice of power adapter also depends on the camera model. (Browse the Canon Store Power Adapters to find the right adapter for your device.)

Camera Settings

Next, before configuring camera settings, reset the camera. This helps to clear all camera settings and custom functions, even if the device is completely new.

Note: The X0D and X00D camera series only support some of the below parameters.

1. Set the upper dial to Manual mode.

2. Set the camera lens to Autofocus mode. Note: Some Canon lenses have a Focus / Control switch. In this case, select the value Control. Then, turn the stabilizer to OFF on the lens.

3. Set Auto power off to Disable.

4. Set Live view exposure simulation to Disable. Note: This function is not generally available, as only some supported cameras have it.

5. Set Custom controls to Shutter button half-press, and Metering and AF start.

Flash Settings

Some settings might prevent the camera from firing the flash when using either studio lights or a Speedlite. If the flash is not firing, check the following settings to ensure the proper triggering of the flash.

1. Enable Flash firing in External Speedlite control.

2. If using a DSLR with live view, check that live view is not preventing the flash from triggering. When set to Live View, some cameras may not fire a flash. However, if using Canon Speedlite or another dedicated flash, it might work. (Note: If using a camera tethered to EOS Utility and in Live View, EOS Utility also stops the flash from firing.)

3. For EOS-R series camera models, ensure you are not using Electronic Shutter mode. With the exception of EOS R3 models, Electronic shutter mode will prevent the flash from firing.

4. Turn off Silent shutter function if on. On some cameras, the silent shutter function enables the electronic shutter mode, preventing the firing of the flash.

Filming Video

Shooting video is the only case in which you must use a memory card in the camera. 

Please leave the camera in Manual mode for this (see “General Camera Settings”, Step 1). The camera will then be switched to the correct mode automatically from PhotoRobot Controls software. To learn more about creating video in PhotoRobot Controls App, see the PhotoRobot How to Create Video User Manual.

EOS DSLR Series

EOS Rebel Series

EOS M Mirrorless Series

PowerShot Series

Close-Up / Handheld

The Canon EOS DSLR Series delivers high-quality images, fast autofocus, and versatility, making it ideal for both photography and video production.

Model
Computer
Connection
LAN
Wi-Fi
Sensor Size
Max Sensor
Resolution (MP)
Max Video
Resolution
EOS-1D Mark III
USB 2.0
No
No
APS-H
10.1
1080p at 30 fps
EOS-1Ds Mark III
USB 2.0
No
No
Full Frame
21.1
Not available
EOS-1D Mark IV
USB 2.0
No
No
APS-H
16.1
1080p at 30 fps
EOS-1D X
USB 2.0
No
No
Full Frame
18.1
1080p at 30 fps
EOS-1D C
USB 2.0
No
No
Full Frame
18.1
4K at 24 fps
EOS-1D X Mark II
USB 3.0
No
No
Full Frame
20.2
4K at 60 fps
EOS-1D X Mark III
USB 3.1
No
No
Full Frame
20.1
4K at 60 fps
EOS 5D Mark II
USB 2.0
No
No
Full Frame
21.1
1080p at 30 fps
EOS 5D Mark III
USB 2.0
No
No
Full Frame
22.3
1080p at 30 fps
EOS 5D Mark IV
USB 3.0
No
Yes
Full Frame
30.4
4K at 30 fps
EOS 6D
USB 2.0
No
Yes
Full Frame
20.2
1080p at 30 fps
EOS 6D Mark II
USB 2.0
No
Yes
Full Frame
26.2
1080p at 60 fps
EOS 7D
USB 2.0
No
No
APS-C
18.0
1080p at 30 fps
EOS 7D Mark II
USB 3.0
No
No
APS-C
20.2
1080p at 60 fps
EOS 90D
USB 2.0
No
Yes
APS-C
32.5
4K at 30 fps
EOS 850D
USB 2.0
No
Yes
APS-C
24.1
4K at 25 fps

The Canon EOS Rebel Series offers beginner-friendly DSLR cameras with solid image quality, intuitive controls, and versatile features. Ideal for photography enthusiasts, these cameras provide reliable autofocus, vari-angle touchscreens, and Full HD or 4K video recording.

Model
Computer
Connection
LAN
Wi-Fi
Sensor Size
Max Sensor
Resolution (MP)
Max Video
Resolution
EOS Rebel T8i
USB 2.0
No
Yes
APS-C
24.1
4K at 24 fps
EOS Rebel SL3
USB 2.0
No
Yes
APS-C
24.1
4K at 24 fps
EOS Rebel T7
USB 2.0
No
No
APS-C
24.1
1080p at 30 fps
EOS R Mirrorless Series
USB 3.1
No
Yes
Full Frame / APS-C
Varies
Up to 8K
EOS R1
USB 3.2
No
Yes
Full Frame
24
6K
EOS R5 Mark II
USB 3.2
No
Yes
Full Frame
45
8K
EOS R5
USB 3.1
No
Yes
Full Frame
45
8K
EOS R6 Mark II
USB 3.2
No
Yes
Full Frame
24.2
4K at 60 fps
EOS R6
USB 3.1
No
Yes
Full Frame
20.1
4K at 60 fps
EOS R8
USB 3.2
No
Yes
Full Frame
24.2
4K at 60 fps
EOS R10
USB 3.2
No
Yes
APS-C
24.2
4K at 60 fps
EOS R50
USB 3.2
No
Yes
APS-C
24.2
4K at 30 fps
EOS R100
USB 2.0
No
Yes
APS-C
24.1
4K at 24 fps
EOS R7
USB 3.2
No
Yes
APS-C
32.5
4K at 60 fps
EOS R3
USB 3.2
Yes
Yes
Full Frame
24.1
6K
EOS RP
USB 2.0
No
Yes
Full Frame
26.2
4K at 24 fps
EOS Ra
USB 3.1
No
Yes
Full Frame
30.3
4K at 30 fps

The Canon EOS M Mirrorless Series combines compact design with DSLR-like performance. Featuring interchangeable lenses, fast autofocus, and high-quality image sensors, these cameras are great for travelers and content creators seeking portability without sacrificing image quality.

Model
Computer
Connection
LAN
Wi-Fi
Sensor Size
Max Sensor
Resolution (MP)
Max Video
Resolution
EOS M50 Mark II
USB 2.0
No
Yes
APS-C
24.1
4K at 24 fps
EOS M200
USB 2.0
No
Yes
APS-C
24.1
4K at 24 fps
EOS M6 Mark II
USB 3.1
No
Yes
APS-C
32.5
4K at 30 fps

The Canon PowerShot Series offers compact, user-friendly cameras for casual shooters and enthusiasts. With models ranging from simple point-and-shoots to advanced zoom cameras, they provide convenience, solid image quality, and features like image stabilization and 4K video.

Model
Computer
Connection
LAN
Wi-Fi
Sensor Size
Max Sensor
Resolution (MP)
Max Video
Resolution
PowerShot G5 X Mark II
USB 2.0
No
Yes
1.0-type
20.1
4K at 30 fps
PowerShot G7 X Mark III
USB 2.0
No
Yes
1.0-type
20.1
4K at 30 fps
PowerShot SX70 HS
USB 2.0
No
Yes
1/2.3-inch
20.3
4K at 30 fps

The Canon Close-Up & Handheld Cameras are designed for detailed, up-close photography and video. Compact and easy to use, they offer precision focus, high-resolution imaging, and versatile macro capabilities—perfect for vlogging, product photography, and creative close-ups.

Model
Computer
Connection
LAN
Wi-Fi
Sensor Size
Max Sensor
Resolution (MP)
Max Video
Resolution
EOS RP
USB 2.0
No
Yes
Full Frame
26.2
4K at 24 fps
EOS 90D
USB 2.0
No
Yes
APS-C
32.5
4K at 30 fps
iPhone
Lightning (USB 2.0)
No
Yes
Varies
Up to 48
Up to 4K at 60 fps